What to do in an accident

If you are involved in an accident, stay calm and follow the steps below to make sure you and others remain safe:

  1. Check for injuries. If any serious injuries are incurred, call an ambulance or the police immediately
  2. If you are in an unsafe location and your car is able to be moved, drive it to the closest safe location.
  3. If your car cannot be driven, make sure you and other passengers are away from other traffic or remain in the vehicle.
  4. Turn off the vehicle ignition and turn on your hazard lights to warn other drivers. If you have a safety triangle, place it on the road at least 5m from your vehicle.
  5. Gather the important incident, contact, vehicle and insurance information from the other driver(s) if there is more than one vehicle involved. (take many photos)
  6. Call your insurance company immediately and don’t allow your vehicle to be towed by any towing service other than your insurance provider’s authorised towing service.
  7. Report the accident to the police within 24 hours.